comfortable stay with room for improvement

The contemporary look of the room impressed me right away. New furniture and bright lighting created a pleasant atmosphere, which I appreciated.

I had a great stay in a King Room. The staff were friendly and very accommodating. The location was excellent, close to food and shopping. The breakfast had freshly baked goods that were delicious. I would definitely return! 😊

The room was clean and comfortable. Tons of hot water in the shower! Excellent Wi-Fi too.

Great staff and cozy room, but cleanliness needs improvement

During my stay, I appreciated the friendly staff who were quick to assist with my requests, making me feel welcomed. The room was cozy and the Wi-Fi worked perfectly, which I valued a lot during my visit. However, I did notice some cleanliness issues that should be addressed for a better experience.

I really loved how cozy the King Room was 🛏️! The hot shower was a lifesaver after a long day. However, the elevator was out of service, which was inconvenient.

Had an awesome time with friends! The location was perfect for visiting Bon Secours Wellness Arena for a concert, and the hot breakfast really fueled our adventures. The swimming pool was a blast, and the staff was super friendly, made us feel welcome! Definitely recommend this place for a fun trip.

However, we did have a little trouble when checking in due to some issues with room availability that seemed a bit disorganized.

i had a cozy stay in a king room that exceeded my expectations compared to my last visit in town. the staff were friendly and went the extra mile. The location was excellent near restaurants and shopping. the breakfast had freshly baked goods that hit the spot.

elevator was out of service

excellent staff who genuinely care about your comfort and needs, outdoor swimming pool adds to the experience

Comfortable room with friendly staff.

would stay here again

The room had a comfy bed, air conditioning, and a microwave. I loved the shower with great water pressure and the fridge kept my drinks cold. There was wireless internet and cable channels for entertainment. The fitness center was cool, and the outdoor pool looked fun even though I didn't dip in. Breakfast had nice options too.

Mixed Experience with Some Bright Spots

During my stay, the breakfast was a surprise delight with made-to-order options. Nighttime noise from the street made sleep tricky. Encountered a few staff hiccups, but the room offered spacious comfort. Make sure to clarify any early check-in arrangements beforehand!

Modern room with great TV, but dirty corners and questionable cleanliness overall.

The room was decent, but some things stood out. The toilet was running constantly, which was annoying. There was hair in the bathtub and the hot water turned on first instead of the cold. A little creepy to find baby cockroaches too. Not super impressed overall.

The room was clean and the staff was kind and helpful, especially when I needed a room change due to an issue with the A/C. Breakfast was satisfying, but some areas felt neglected, with outdated features and noise levels that were disruptive during the night.

The stay was disappointing due to cleanliness issues and maintenance problems. The room had items left over from previous guests, and I encountered spiders in the shower every morning. The bathroom was not well-maintained, exhibiting signs of mold, and my family had to change rooms multiple times due to cleanliness concerns. On a positive note, the water pressure in the shower was excellent and the bathroom mirror was well-lit. Overall, I can't recommend it based on my experience.